Privacy Policy

Last Updated: January 2026

At 7k77, we are committed to protecting the privacy and personal data of every player who visits or registers on our platform. This Privacy Policy explains in clear terms what information we collect, why we collect it, how it is used, and the rights you hold as a valued member of the 7k77 community in Bangladesh.

By accessing or using the 7k77 website and services, you acknowledge that you have read, understood, and agree to the data practices described in this policy. If you do not agree with any part of this policy, please discontinue use of our services and contact our support team at [email protected] for any clarifications.

1. Information We Collect

When you register, access, or interact with 7k77, we may collect the following categories of personal data in order to provide a safe, compliant, and personalised gaming experience:

• Identity information: full name, date of birth, nationality, and a copy of a government-issued ID for account verification purposes.
• Contact information: email address, phone number, and residential address (city, district, Bangladesh).
• Financial information: mobile wallet numbers (bKash, Nagad, Rocket, Upay), transaction amounts, deposit and withdrawal history.
• Technical information: IP address, device type, operating system, browser type, and session activity logs.
• Behavioural data: game history, betting patterns, bonus usage, preferred game categories, and platform interaction records.

2. How We Use Your Information

The data we collect is used exclusively for legitimate, service-related purposes. We do not engage in profiling for advertising resale or any form of data monetisation. Specifically, your data helps us to:

• Create and manage your 7k77 account, process deposits and withdrawals, and verify your identity as required for account security.
• Deliver personalised promotions, bonuses, and game recommendations tailored to your activity and preferences on the platform.
• Ensure compliance with responsible gaming standards, including detection of problematic wagering behaviour and enforcement of self-exclusion requests.
• Investigate and resolve disputes, respond to support requests, and maintain records for fraud prevention and platform integrity.
• Send transactional notifications — such as deposit confirmations, withdrawal approvals, and security alerts — via email or mobile number.

3. Payment & Financial Data

7k77 supports instant mobile wallet transactions through bKash, Nagad, Rocket, and Upay, which are the primary payment channels for Bangladeshi players. When you initiate a financial transaction on 7k77, limited payment data is recorded by our system for the sole purpose of reconciliation, fraud prevention, and customer support.

4. Data Sharing & Third Parties

7k77 does not sell, trade, or rent your personal information. In limited circumstances, we may share necessary data with trusted parties solely to operate our platform and fulfil our obligations to you:

• Payment processors and mobile financial service providers (bKash, Nagad, Rocket) to facilitate deposit and withdrawal transactions on your behalf.
• Game technology providers (such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi) who operate the games accessible on 7k77, limited to session authentication data only.
• Legal and regulatory authorities, where we are compelled by applicable law to disclose certain information in connection with legal proceedings, investigations, or regulatory requirements.

Any third-party partner receiving data from 7k77 is bound by a confidentiality agreement and is strictly prohibited from using that data for any purpose beyond what is specified in their service agreement with us.

5. Cookies & Tracking Technologies

7k77 uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyse platform usage patterns. Cookies are small text files stored on your device. We use the following types of cookies: essential cookies (required for the platform to function), analytics cookies (to understand usage trends), and preference cookies (to remember your language and display settings).

You may disable or clear cookies at any time through your browser or device settings. Please note that disabling essential cookies may affect the functionality of certain platform features, including login sessions and game loading.

6. Data Retention

We retain your personal data for as long as your account remains active, or as long as is necessary to fulfil the purposes outlined in this policy. Following account closure, we may retain certain records for a defined period to comply with legal, audit, and anti-fraud obligations. After this retention period has elapsed, your data will be securely deleted or anonymised in accordance with our internal data lifecycle procedures. If you wish to request early deletion of your data, please contact us at [email protected].

7. Security of Your Data

7k77 implements a robust set of technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. Our security framework includes industry-standard SSL/TLS encryption on all data transmissions, role-based access controls that restrict internal data access to authorised personnel only, regular security audits and vulnerability assessments of our platform infrastructure, and dedicated monitoring for suspicious login attempts and account activity anomalies.

8. Your Data Rights

As a registered member of 7k77, you hold the following rights with respect to your personal data. These rights may be exercised at any time by contacting our support team at [email protected]:

• Right to access: you may request a copy of all personal data we hold about you, including your account information, transaction history, and any communication records.
• Right to rectification: if any data we hold about you is inaccurate or incomplete, you may request that we correct or update it without delay.
• Right to erasure: you may request deletion of your personal data, subject to our legal retention obligations. Once verified, we will securely erase your data within a reasonable timeframe.
• Right to restriction: you may request that we limit the processing of your data in certain circumstances, such as where you contest the accuracy of the data or object to its use.
• Right to withdraw consent: where our processing of your data is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

9. Age Restriction & Minor Protection

7k77 strictly prohibits access to its platform by individuals under the age of 21. Our services are intended solely for adults aged 21 and above residing in Bangladesh or accessing the platform from Bangladesh. During registration, we collect date of birth information and may request identity verification documents to confirm that users meet the 21+ age requirement. If we have reason to believe that a minor has accessed the platform or provided false age information, we reserve the right to suspend the account immediately and withhold any associated funds pending investigation. Parents and guardians are encouraged to use parental control software to prevent minors from accessing gambling-related websites.

10. Third-Party Links

Our platform may occasionally reference third-party services, payment providers, or game studios by name. 7k77 is not responsible for the privacy practices or content of any external service. We recommend reviewing the privacy policies of any third-party service you interact with independently.

11. Changes to This Privacy Policy

7k77 reserves the right to amend this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable legal requirements. When material changes are made, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification. Continued use of the 7k77 platform following the posting of a revised Privacy Policy constitutes your acceptance of those changes. We encourage you to review this page periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, our dedicated support team is available to assist you. We aim to respond to all privacy-related enquiries within 3 business days.

Email us at: [email protected]